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A colleague of mine has the Problem, when logging in to Office365 (enterprise) and the OneDrive will show up using the Webapp, a white screen. In the first train I have tested different browsers (IE,Edge,Chrome,and Firefox) without success. In the second attempt I tried a pure client problem and it is on the iPad (Safari) tried, but without. Jun 16, 2015 PC was not able to display the login screen to go to office 365 just shows a blank. The client told me it was working last week tried reseting the zones and internet options and even the DNS settings but none of that seemed to work. I called MS support and tried other addresses to try to get a login page but nothing. Mar 12 th, 2016 At work, I often connect to Windows servers over Remote Desktop Protocol (RDP). A few times, I have been met with a blank white screen, typically after changing screen resolution in the Remote Desktop Connection options.
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Original KB number: 3188434
Symptoms
You start Microsoft Outlook 2016, and it hangs at the Processing stage on the startup screen. Outlook never fully starts.
Resolution
![Office 2016 For Mac Login Whie Screen Office 2016 For Mac Login Whie Screen](/uploads/1/3/4/7/134765799/763825229.jpg)
This issue was fixed in the following updates:
- Office build 16.0.7369.2015 for Office 2016 Click-to-Run editions.
- March 2017 update for Microsoft Installer (.msi)-based edition of Office 2016.
Workaround Method 1 - Manually configure Outlook 2016 to always run maximized
- Exit Outlook 2016.
- Determine which icon you use to start Outlook, and access the Properties for that shortcut:
- Icon on the Desktop
- Right-click the Outlook icon on the Desktop, and then select Properties.
- Icon pinned to the taskbar
- Right-click the Outlook icon on the taskbar, right-click Outlook 2016, and then select Properties.
- Icon pinned to the Start menu
- Right-click the Outlook tile pinned to the Start menu, point to More, and then select Open file location.
- Right-click Outlook 2016 in the File Explorer window that opens, and then select Properties.
- In the Outlook 2016 Properties dialog box, select Maximized for Run.
- Select OK.
Workaround Method 2 - Use Group Policy to configure Outlook 2016 to always run maximized
- Start the Group Policy Management Console.NoteBecause you may be applying the policy setting to an organizational unit and not to the whole domain, the steps may also vary in this aspect of applying a policy setting. Therefore, check your Windows documentation for more information.
- In the Group Policy Management Console, under User Configuration, expand Preferences, expand Windows Settings, and then select Shortcuts.
- Create a new shortcut with the following properties:Name: Outlook 2016
Location: All Users Desktop
Target path: <path of Outlook.exe>
Arguments: /recycle
Start in: <path of Outlook.exe>
Run: Maximized
Icon file path: <path of Outlook.exe>NoteThe path of Outlook.exe may vary, depending on the Office installation type and bitness of Windows and Office, as follows.Office installation type Bitness of Windows and Office Default path of Office Click-to-Run Same C:Program FilesMicrosoft OfficerootOffice16| Click-to-Run Different C:Program Files (x86)Microsoft OfficerootOffice16| MSI Same C:Program FilesMicrosoft OfficeOffice16| MSI Different C:Programs Files (x86)Microsoft OfficeOffice16| Same Bitness: Office 32-bit running on Windows 32-bit or Office 64-bit running on Windows 64-bit
Different Bitness: Office 32-bit running on Windows 64-bit - Copy the shortcut that you created, and then paste it to duplicate it.
- Double-click the shortcut that you pasted, and then change the Location to All Users Start Menu. Select OK.
- Copy the shortcut that you created, and then paste it to duplicate it.
- Double-click the shortcut that you pasted, and then change the Location to All Users Programs. Select OK.
Note
If a user has an Outlook 2016 shortcut pinned to their taskbar, this will not replace it. The user can unpin the shortcut from their taskbar and then re-pin it from one of the other locations after the policy is in effect.
Workaround Method 3 - Manually delete the Outlook Frame value from the registry
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
- Exit Outlook 2016.
- Use one of the following procedures to start Registry Editor.
- Windows 10, Windows 8.1, and Windows 8: Press Windows Key+R to open a Run dialog box. Type regedit.exe, and then select OK.
- Windows 7: Select Start, type regedit.exe in the search box, and then press Enter.
- In Registry Editor, locate and then select the following subkey in the registry:
HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0OutlookOffice Explorer
- In the details pane, select the Frame value.
- On the Edit menu, select Delete.
- Select Yes to confirm that you want to delete this value.
- Exit Registry Editor.
- Start Outlook 2016.
Note
You may have to follow these steps again if the issue occurs repeatedly. If you find the issue occurs frequently, it might be better to use a different method to work around the issue.
Workaround Method 4 - Create a .reg file to reset the Outlook Frame value in the registry
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
- Start Notepad.
- Copy the following text and paste it into Notepad:Windows Registry Editor Version 5.00
[HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0OutlookOffice Explorer]
'Frame'=hex: - On the File menu, select Save As.
- Browse to a convenient location to create the .reg file, such as the Desktop.
- For Save as type, select All Files (.).
- Enter a file name and the file name extension .reg, such as Reset Outlook Frame.reg.
- Select Save.
- When the issue occurs, exit Outlook and then double-click the .reg file to reset the Outlook Frame value to work around the issue.
Workaround Method 5 - Use Group Policy to delete the Outlook Frame value from the registry
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
- Start the Group Policy Management Console.NoteBecause you may be applying the policy setting to an organizational unit and not to the whole domain, the steps may vary in this aspect of applying a policy setting. Check your Windows documentation for more information.
- In the Group Policy Management Console, under User Configuration, expand Preferences, expand Windows Settings, and then select Registry.
- Create a registry item that has the following properties:Action: DeleteHive: HKEY_CURRENT_USERKey Path: SOFTWAREMicrosoftOffice16.0OutlookOffice ExplorerValue Name: Frame
- Select OK.
Office 2016 For Mac Login Whie Screen Download
Workaround Method 6 - Use a logon script to delete the Outlook Frame value from the registry
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
Office 2016 For Mac Login White Screen Windows 7
Include the following PowerShell command in your logon script: